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The Future Of B2B Sales Is Built On Predictive Tools: Winning Organizations Will Use AI-Driven Sales Force Automation Technologies To Inform And Empower Reps

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Microsoft Dynamics CRM

B2B buyers are increasingly empowered to choose when and how to engage with sales. As buyer demands for personalized and relevant information increase, organizations have an opportunity to gain a competitive edge by investing in data-driven technologies to inform and empower sellers. Sales force automation (SFA) is not just the cornerstone technology for sales organizations; it’s rapidly evolving into an essential seller empowerment tool.

Business Applications October 2018 Release Notes: Features Releasing from October 2018 Through March 2019

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Microsoft Dynamics CRM

October '18 Release News

The October ’18 wave of business application releases from Microsoft provides you with significant capabilities to transform your business. These new services and capabilities become available starting in October 2018. (These release notes describe functionality that may not have been released yet. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).)

Microsoft Dynamics 365 Delivers $16.97 for Every Dollar Spent

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Microsoft Dynamics CRM

In analyzing the results of Microsoft Dynamics 365 deployments, Nucleus Research found that for every dollar spent, companies realized an average of $16.97 in returns. This is significantly higher than the average for both enterprise resource planning (ERP) and customer relationship management (CRM), which deliver, on average, $7.23 and $8.71 respectively.

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