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Microsoft Dynamics CRM for Outlook Basics

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Microsoft Dynamics CRM

This guide contains the essentials you need to use Microsoft Dynamics CRM for Outlook, the Microsoft Outlook add-in that works together with Microsoft Dynamics CRM. In this guide, we’ll show you how to navigate CRM for Outlook, enter and edit data and move your customers successfully through the sales cycle.

  • Find your data and work with lists
  • Visualize your data with dashboards
  • Email, appointments, taks and other activities
  • Nurture leads through the sales process
  • Take your work and go offline

Microsoft Dynamics CRM Release Preview Guide April 2014

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Microsoft Dynamics CRM

This document highlights the capabilities in Microsoft Dynamics CRM 2015, Microsoft
Dynamics CRM Online (2015 Update), Microsoft Dynamics Marketing (2015 Update)
and Microsoft Social Listening (2014 R2) that will further our customers’ abilities to
deliver amazing customer experiences. With a commitment to an agile release cycle,
there are currently several releases in planning and development.

How To Make Your Number in 2014

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Microsoft Dynamics CRM

This report looks at the changes in buyer behavior and how they are impacting sales forces. Buyers today are more informed, more technology enabled, more saturated with information. As a result they are performing more of their journey in a self-directed fashion before contacting a seller.

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