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- Salesforce Service cloud

Increase Revenue with Connected Sales and Service

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Salesforce Service cloud

The world is changing. And data silos for different business functions are a thing of the past. They could be costing you money. One of the best ways to unlock new revenue is to connect your sales and customer service teams and the data that they could and should be sharing.

Increase Revenue with Connected Sales and Service

2015 State of Service

Posted in

Salesforce Service cloud

Just a few years ago, customer service was an after thought for most companies. If a customer had a good experience, great. If not, oh well.

Today that mentality is ancient history. Successful companies realize that exceptional customer service can be a serious differentiator that opens the door to more sales, upsells and referrals. Delivering this level of service is all about meeting and exceeding expectations. What are those expectations and how are the most successful service organizations meeting them?

2015 State of Service