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3 KPIs That Measure Operational Excellence

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Customer Relationship Management

The success of any business depends on the success of its operations. So how do you ensure that success? In this e-book we’ll explore three key performance indicators (KPIs) that can help move you toward operational excellence. From addressing disruption events, to managing IT productivity, to maximizing CRM adoption and engagement, these KPIs will provide you with valuable intelligence on how your business is doing, and what it could be doing better.

Top BI Trends 2019: The Dawn of Postmodern Analytics

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Business Intelligence

In a world where information is power, we need postmodern analytics – analytics that decentralize data ownership and deliver high-caliber performance that easily scales to the masses. In 2019, we'll see this begin to emerge, as the technology shifts toward making data accessible to all people and all organizations. The following are the 10 virtues of a postmodern analytics platform:

The BI Survey 18: The World's Largest Survey of BI Software Users

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Business Intelligence

If you want the real scoop on the best BI solutions, you’ve got to ask the people who use them every day. So, that’s exactly what BARC did. They talked to over 3,000 users and analyzed over 36 products for their BI Survey 18.

And BI users voted Qlik® #1 when it comes to ease of use, query performance, and visual analysis in the large international BI vendors peer group. They also named Qlik a clear leader when it comes to business value, customer satisfaction, and more.

Align Technology Expands Use of Salesforce, Leveraging Einstein Analytics to Drive Continued Innovation and Enhanced Customer Experiences with Invisalign® Treatment

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Salesforce

Leader in clear aligner orthodontics uses the Salesforce Lightning Platform to quickly build and deploy apps for employees, doctors, patients and consumers

Expands across the Lightning Platform, Analytics, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud and Success Cloud to further transform its business

Infuses apps with Salesforce Einstein Analytics to connect with Invisalign doctors and their patients in smarter, more powerful ways

Project Management Considerations

Project Management Considerations

Congratulations! You have been invited to be a part of a phone interview that may lead to an in-person meeting for a technical project manager role. Your resume has gotten you in the door, but now what?