Customer Relationship Management (CRM) solutions deliver ROI through marketing automation, customer service and sales force automation. CRM will organize and automate business processes that nurture customer satisfaction and loyalty in the sales, marketing and customer service fields – and as a result take customer experience to a new level.

TopLine Strategies delivers CRM in either the on-premise or cloud-based solutions to meet your unique business needs.

With CRM, we help our clients to:

Sell more effectively
Sell more effectively

Without effective and adaptive CRM, sales teams risk having their clients making buying decisions before they engage. To be more effective, sales team members need CRM that is familiar, intuitive, readily adopted and easy to align to client buying behaviors.

Meet customers anywhere, on any device
Meet customers anywhere, on any device

The new mobile experience provides complete access to processes and activities for leads, accounts, contacts and opportunities; and collaboration with critical resource while on the go.

Build a market-based network and deepen relationships with social
Build a market-based network and deepen relationships with social

Give your sales team unprecedented social data for early insight, lead generation and relationship management. Make every customer conversation more relevant, valuable and productive.

Sell as a team to deliver results
Sell as a team to deliver results

Enable your sales teams to work together effectively across teams, geographies and work groups.

Get real-time insights
Get real-time insights

Gain instant visibility into the forecast pipeline from anywhere, on any device. Easily set up sales territories, teams and price lists.

Deliver exceptional customer experiences
Deliver exceptional customer experiences

Empower your customer service agents and earn customers for life through cross-channel service, increased agent productivity and adaptive service models.

IT Consulting
IT Consulting

Minimize cost, improve security and stabilize systems. We have helped many of the top companies align business strategy with IS/IT programs. These efforts have yielded exceptional costs savings and data security.

Learn more about our IT Consulting services here.

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