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Business Intelligence

Business Intelligence (BI) technologies are used to meaningfully analyze, represent and deliver key business information and metrics to optimize revenue and retain profitable clients. At TopLine Strategies, our expertise ranges from the design and development of underlying data platforms to complex integrations, including those based on Service Oriented Architecture (SOA) and infrastructure technologies.

BI can be grouped into three categories:

  1. Tactical information required to facilitate business process flow
  2. Operational information to understand and correct performance
  3. Analysis to support and enable strategic decisions

With BI, we help our clients to:

Maximize competitive differentiation

Maximize Competitive Differentiation

Measure, quantify and enhance what clients value most.

Understand and Predict Behavior

Understand and Predict Behavior

Know what your clients have purchased, and identify up-sell and cross-sell opportunities.

Improve Client Interaction and Responsiveness

Improve Client Interaction and Responsiveness

Monitor events that impact client satisfaction, gain insight into what needs immediate attention and address issues quickly.

Identify and correct performance issues

Identify and Correct Performance Issues

Track progress against targeted goals, identify obstacles and refine operational processes.

Increase Profitability

Increase Profitability

Identify your most valuable clients to please and retain, and recruit others with similar attributes.

Make Better Strategic Decisions

Make Better Strategic Decisions

Understand not just what is happening, but why and the consequences of change.

IT Consulting

IT Consulting

Minimize cost, improve security and stabilize systems. We have helped many of the top companies align business strategy with IS/IT programs. These efforts have yielded exceptional costs savings and data security.

Learn more about our IT Consulting services here.

Contact Us Today to Learn More or to Receive a Demo of Our Solutions! Contact Us