In my business I have the chance to work with all sorts of people with a wide variety of backgrounds, qualifications, cultures, educations and skills. I feel quite fortunate to be able to say that 99.7% of the clients I work with are smart, fair, ethical and decent. I don’t want to appear to be the “glass half empty guy” but I wanted, for a moment, to focus on the “.3%”. Why? Because of the amount of my energy they consume.
I often wonder if, in the process of doing business with these folks, if I have ignored any warning signs that might have allowed me to walk away or to better negotiate specific (pain advoidance) points. I came accross a blog by Steve Nguyen entitled “People with a Situational Value System” in which Mr. Nguyen, using observations from the hospitality industry, points out one of his warning signs- people that treat the wait staff poorly while behaving perfectly civily with their dinner guests.
After reading his article I guess I need to take all my new prospects out to lunch!
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