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Microsoft Dynamics CRM 2016 Release Preview Guide

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Microsoft Dynamics CRM

Customer experience has become increasingly important for brands, yet there is a significant gap between how companies think they’re doing on delivering great customer experiences and what customers think. Microsoft believes companies must think about their customer journey and engagement models differently in today’s world. 

Turning CRM Data into Customer Knowledge

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Microsoft Dynamics CRM

What many businesses don't realize when they're making that investment is that the data generated by their CRM solution is not necessarily the most straightforward or simple to decipher. Because of this, many businesses may miss out on the wealth of knowledge they can gain from CRM data. With our new how-to guide, you can avoid this issue. Our CRM expert will give you detailed information on how to utilize your CRM data to understand and create business plans in the following areas:

7 Reasons to E-Sign Contracts in Microsoft Dynamics® CRM: Lessons learned from e-signature case studies

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Microsoft Dynamics CRM

Organizations across all industries rely on written agreements to conduct business, increase control and mitigate risk. From NDAs to procurement contracts, legally binding documents of all kinds are routinely e-signed and have even been challenged and stood up in court. Industries like financial services, healthcare, insurance, law, manufacturing and government have all found ways to integrate electronic signatures into the unique demands of their business processes and channels.

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