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Salesforce Introduces Salesforce Einstein—Artificial Intelligence for Everyone

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Customer Relationship Management

With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM

Salesforce Einstein delivers advanced AI capabilities into sales, service, marketing and more, empowering companies to deliver more personalized and predictive customer experiences 

Salesforce Einstein will also enable everyone to build AI-powered apps—using clicks or code—that get smarter with every interaction

New Salesforce Research group will accelerate AI innovation in the enterprise

Salesforce Introduces Lightning Bolt, a New Framework that Empowers Companies to Accelerate the Creation of Communities, Next-Generation Portals and Customer-Facing Websites

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Customer Relationship Management

Lightning Bolt combines the power and flexibility of Lightning Components, customer data and business logic from Salesforce CRM and the expertise of the Salesforce ecosystem 

Leading partners—including Accenture, Cognizant and Deloitte—are building Salesforce Bolt solutions for industry-specific communities, portals and more, such as for B2B e-commerce for manufacturing, PRM for high tech and franchise management for retail

Tableau 10 Delivers Platform Innovations that Make Analytics More Powerful and Engaging

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Business Intelligence

New design and analytical innovations make interacting with data on the web, mobile or in the enterprise faster, easier and more delightful

Tableau Software (NYSE: DATA) today announced the general availability of Tableau 10. A completely refreshed design, new analytical and mobile enhancements, options for preparing data and a host of new enterprise capabilities make this one of Tableau’s most significant releases in its history.