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- Salesforce Field Service Lightning

Best Practices for Transforming the Customer Experience with Connected Field Service

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Salesforce Field Service Lightning

In the era of the connected customer, delivering a superior, endto-end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has overtaken price and product as the key brand differentiator. To put it simply — the future of business success relies on providing superior customer service.