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Service Cloud SOS Feature Demo


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Salesforce Service cloud

With Salesforce SOS, your company can now deliver a personalized, interactive service experience on any mobile app.

Social Customer Service


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Salesforce Service cloud

In this video we’ll show you how to set up Social Customer Service from Salesforce, so your agents can create cases from customer tweets and Facebook posts. Your agents will also be able to receive and send social communication directly in case feed.