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Chalk Talk: Cloud Analytics

5:02

Posted in

Business Intelligence

Is it possible to use cloud analytics without creating new cloud data silos? Yes—you can avoid the chaos of cloud data silos with integration platform as a service, or iPaaS. iPaaS lets you clean and connect data and applications in the cloud much faster than with traditional on-premise tools. David Lyle, Informatica VP Product Strategy, offers advice on managing the complexity of cloud analytics.

Schedule recurring service tasks with agreements in field service

3:49

Posted in

Customer Relationship Management

Generating work orders, resource bookings and invoices on a recurring schedule is easy with field service capabilities for Microsoft Dynamics CRM. In this video we’ll create an agreement and explain things you’ll want to consider as you create, update and manage your own service agreements. You can even choose which agreement details to include on work orders for use by the automated routing engine and the schedule assistant.

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