Blogs

ActivityMimeAttachment and ObjectTypeCode in CRM

Posted in

Customer Relationship Management

I was using JavaScript to create an ActivityMimeAttachment record in CRM. Although I’ve done it before, I couldn’t find my old code. So, I did the next best thing: found an example online.

Of course you should always be wary of code you find online. Here’s why: apparently this individual never actually tried the code they posted (maybe they wrote it from memory?) because when I tried it, it didn’t work. Every time I’d send my ajax request it would fail. 

Microsoft Social Engagement

Posted in

Customer Relationship Management

According to a recent study, 39 percent of companies do not track social media customer comments and 55 percent of companies ignore customer feedback on social channels. They don’t consider that one bad post or tweet alone can negatively impact a company’s brand and reputation. 

Parature Product Release

Posted in

Customer Relationship Management

Parature has come out with a new product release. Since its release in January 2015, Microsoft has been incredibly busy with adding and updating key new features to its Parature product. Parature has greatly expanded its service engagement opportunities through updates including:

ClickDimensions April Release

Posted in

Marketing Technologies

ClickDimensions releases an update quarterly filled with new releases and improvements for their marketing automation system. This quarter’s release should be available on April 26th. See below for details on the updates coming next week:

Pages