The customer experience and employee productivity have become more of a focal point than ever before. With technology evolving constantly, additional opportunities are becoming available to deliver more and better to customers and employees. Playing a major role in the growing phenomenon is the popularity of artificial intelligence (AI).
You are here
It is always exciting to see what new features and opportunities come with the release of a new edition of a business application. With it, brings new opportunities to streamline processes, become more cohesive through technology offerings, and drive technology cutting edge innovation.
This is exactly what to look forward to with the Microsoft Dynamics 365 October '18 Release. Below you will find a few of the new functionalities to expect and look forward to:
One of the biggest question marks when investing in a new technology stack or platform is what the technology will bring in terms of return to the company implementing the technology. At Microsoft Ignite this year, stories were shared about how the implementation of the CRM platform, Microsoft Dynamics 365, increased productivity and allowed organizations to meet the changing needs and expectations for their customer base.
October is not just about pumpkins, fall foliage, and cooler temps anymore. October 2018 also means the exciting introduction of Microsoft Dynamics 365 for Customer Engagement. The latest release offers new and updated capabilities for information access, and an enhanced, device consistent user experience to advance user productivity.
Back in 2016, Microsoft introduced its intentions to refresh its CRM and ERP strategy with Dynamics 365. At the heart of its services was the Common Data Model (CDM). While many called it "out of the box," Microsoft knew bigger plans were coming.
Technology should assist in making life easier, simpler, and improve productivity for not only you, but your entire team. Microsoft Power BI is now delivering another opportunity for heightened productivity by making it easy to start visualizing data in Excel tables and CSV files.
Not only will you be able to utilize this tool for personal productivity, but you will also be able to share the data and findings easily with the rest of your team -- allowing everyone to benefit from the conclusions and next steps.
Microsoft Ignite took place September 24-28, 2018 in Orlando, Florida. During the conference, Microsoft has made big announcements about new features and products across a variety of business areas.
Time is money in the world of hiring. The difference of a few days could mean the difference between your perfect candidates being available for hire or no longer on the market. This is especially apparent when recruiting technical candidates who are currently experiencing heightened interest in a demanding labor market. Any opportunity to further integrate your hiring process is beneficial to your hiring team.
The battle between technology and the humans who use it has accelerated companies’ inability to deliver excellence to clients, partners and prospects. Why? Because they’re relying on inaccurate and poor data and systems.
The goal of a sales department is straightforward: make revenue for the company with new and current clients. Salespeople must be fast and efficient with finding leads, qualifying them, then closing the sale…something much easier said than done. One of the most valuable assets for business leaders and sales departments is time and, unless the laws of physics have changed, everyone gets the same 24 hours per day. Bottlenecks and hurdles occur more often than expected, eating into your day.