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It is important to set your company up for success when making hiring additions to your team. When seeking a technical and cultural fit, it is also important to choose candidates with a clean record. Conducting background checks on candidates can limit unethical practice from entering your company. It is becoming common for companies to decide to add a background check to the hiring process and elect that an offer is contingent on a successful background check and/or drug screen.
The roles that sales and marketing play in an organization and their relationship depend on how company leadership decides to manage and enable cooperation between these two functions. A recent CMO Survey© evaluated how firms structure the sales and marketing relationship. These were the results.
Customer service has become a real dealmaker or breaker for companies. The right technology will set companies up for success, as customers grow expecting quicker, more personalized service. The latest technology will put your company in the driver’s seat for best serving customers throughout the entire buying cycle.
Below are current trends for customer service and the accompanying technologies that will aid in trend achievement.
Today’s IT department must not only be skilled in their craft, but also work regularly with both internal and external customers. Is your IT team prepared for this new trend?