
The project follow-up phase can often lead to a grey area in the project, unless clearly defined at the beginning of an agreement, some of the issues arising can include:
How long should the follow-up last?
What does the follow-up entail?
How quickly must errors be repaired?
Is there a guarantee on the project result?
Who is responsible for bugs that are found after the project?
Should documentation be delivered along with the project result?
Will the users require training, schooling or both?
Who is responsible for updates?
Who will own the code, and who will be authorized to change it?
Who will pay for the above-mentioned points?
To read more, click here.
- Tom Streveler
Tags: documentation, follow-up, guaratees, project agreement, results
This entry was posted
on Monday, November 16th, 2009 at 1:49 pm and is filed under Project Management.
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