Project Scope – Customer needs to be shown the right path

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Setting up a project plan and locking team members into their roles sets a good basis for project success. But once the details have been ironed out and the project is nearing completion the customer may come back with major additions turning the project upside down. Instead of pulling the project team off task, go back to the client and explain the situation. Work out ways of breaking the project into phases, this will give the client physical results that they can then build on.

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